Privacy policy

Introduction

Monoamine Productions, trading as Carpenter Bee Studio ("we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

This policy complies with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

Data Controller

Monoamine Productions Trading as: Carpenter Bee Studio, Lelystad, Netherlands

KVK: 93207670

Email: hello@carpenterbeestudio.com

What Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal Information: Name, email address, shipping address, billing address, phone number
  • Payment Information: Processed securely through Shopify Payments (we do not store your full payment card details)
  • Order Information: Products purchased, order history, preferences
  • Technical Information: IP address, browser type, device information, cookies
  • Communication: Any correspondence you send us via email or contact forms

How We Use Your Information

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders (order confirmations, shipping updates)
  • Providing customer support
  • Improving our products and services
  • Sending marketing communications (only with your consent)
  • Complying with legal obligations (tax, accounting)
  • Preventing fraud and ensuring website security

Legal Basis for Processing

We process your data based on:

  • Contract performance: To fulfill orders you place with us
  • Legitimate interests: To improve our business and prevent fraud
  • Legal obligation: To comply with tax and accounting requirements
  • Consent: For marketing communications (you can withdraw consent at any time)

How We Share Your Information

We do not sell your personal data. We may share your information with:

  • Payment processors (Shopify Payments) to process transactions
  • Shipping carriers to deliver your orders
  • Shopify (our e-commerce platform provider)
  • Legal authorities if required by law

All third parties are required to keep your data secure and use it only for the purposes we specify.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically:

  • Order and customer data: 7 years (for tax and accounting purposes as required by Dutch law)
  • Marketing data: Until you unsubscribe or request deletion
  • Technical data: Up to 2 years

Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your data (subject to legal obligations)
  • Right to restriction: Limit how we use your data
  • Right to data portability: Receive your data in a portable format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: For marketing communications

To exercise any of these rights, contact us at carpenterbeecraft@gmail.com.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings.

We use:

  • Essential cookies: Required for the website to function
  • Analytics cookies: To understand how visitors use our site
  • Marketing cookies: To show relevant advertisements (only with your consent)

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Transfers

Your data may be transferred to and stored on servers outside the European Economic Area (EEA), including through our use of Shopify. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR.

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at:

Monoamine Productions Trading as: Carpenter Bee Studio Email: hello@carpenterbeestudio.com

Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your data properly.

Last updated: February 23, 2026